INTRODUCTION

Newton Place Pharmacy (“we”, “us” or “our”) respects the privacy of our users (“you”). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website and any related media form, media channel, mobile website or mobile application connected to it (collectively, the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, you should not access the Site.

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected by updating the “Last Updated” date. Changes take effect immediately upon posting to the Site.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information such as your name, address, email address and telephone number that you voluntarily provide when booking appointments, completing forms or contacting us. You are under no obligation to provide personal data, however refusal may prevent you from accessing certain services.

Derivative Data

Information automatically collected when you access the Site, such as your IP address, browser type, operating system, access times and pages viewed.

Financial Data

Payment information related to services purchased through the Site. We store minimal financial data. Payments are processed securely by third party payment providers and you should review their privacy policies directly.

Mobile Device Data

Information such as your device type, operating system and general location if you access the Site via a mobile device.

Third Party Data

Information from third parties where you have granted permission for such data to be shared with us.

USE OF YOUR INFORMATION

We use the information collected to provide a safe, efficient and personalised experience. This may include:

• Managing appointments and bookings
• Processing payments and refunds
• Responding to enquiries
• Sending service related communications
• Improving website functionality
• Monitoring usage to enhance user experience
• Complying with legal and regulatory obligations
• Preventing fraud and protecting against criminal activity

DISCLOSURE OF YOUR INFORMATION

We may share your information in the following circumstances:

By Law

Where required to comply with legal obligations or to protect rights, safety and property.

Service Providers

With trusted third party providers who assist with hosting, payment processing, data analysis, marketing or customer support. These providers are required to handle your data securely.

Marketing

With your consent, we may send you information about services or updates. You can withdraw consent at any time.

Business Transfers

In the event of a business restructure or sale, your data may be transferred in accordance with applicable law.

TRACKING TECHNOLOGIES
Cookies

We use cookies and similar technologies to improve your experience and analyse website traffic. You can manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

THIRD PARTY WEBSITES

The Site may contain links to third party websites. We are not responsible for the privacy practices or content of those external websites. You should review their privacy policies before providing personal information.

SECURITY OF YOUR INFORMATION

We implement appropriate technical and organisational measures to protect your personal information. However, no online system can guarantee complete security and you acknowledge that data transmission carries inherent risks.

YOUR RIGHTS

You may:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data where applicable
• Withdraw consent to marketing communications

To exercise your rights, please contact us using the details below.

CONTACT US

If you have any questions regarding this Privacy Policy, please contact:

Newton Place Pharmacy
Faversham
Kent